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BookedIN Online Scheduling Software - Frequently Asked Questions
How can we help you?
Getting Set Up
Account Set Up
How do I verify my email address?
How do I add my services?
How many services can I offer?
My services don't have a set duration, how do I set this up?
How do I change my availability? [Video]
How do I change my hours for one day only?
How do I make only certain days available? [Video]
I want my clients to see a specific day. How do I do this?
How do I add a new schedule?
How do I delete a schedule that has bookings?
I work at multiple locations. How do I set this up?
My business has multiple locations. How do I set this up?
How do I add a user?
Why can't my users log in?
What do I need to use BookedIN?
How can I access BookedIN?
Which web browsers are supported?
Bookings & Private Calendar
How do I use the calendar?
How do I change the length of a booking?
How do I reschedule appointments?
How do I prevent last minute bookings?
Can clients cancel appointments?
How do I prevent clients from booking too far in advance?
See all 8 articles
Public Client Scheduling Page
What does the client scheduling page look like?
Can I hide my client scheduling page?
How do I change my BookedIN link?
How do I add a custom booking form field?
Confirmation & Reminder Emails
How do I send reminder emails?
How do I personalize client emails?
How does the Clients section work?
Do my clients need to create an account?
How do I add a new Client?
How do I collect online payments?
How do I connect my PayPal account to BookedIN?
How do I set up required deposit payments?
Why can't I link my PayPal account?
How do I disable PayPal eChecks?
Which currencies can I get paid with?
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My Account & Billing
What are the different pricing plans?
How does the free trial work?
Does BookedIN offer a free plan?
Why can't I view the billing options?
Privacy & Security
How secure is BookedIN?
Is BookedIN HIPAA compliant?
My business is closing for a while, what should I do?
How do I change my business name, website or address?
How do I update my credit card?
How do I upgrade/downgrade my plan?
How do I cancel my account?
When will my credit card be charged?
iPhone & iPad
How do I view my schedule in iPhone or iPad calendar?
How do I view my schedule on my Mac iCal? [Video]
How do I view my schedule in Google Calendar? [Video]
How do I view my schedule in Outlook? [Video]
How do I send my team their calendar sync?
How do I add BookedIN to my Facebook page?
How do I add a Facebook call to action button?
How do I add BookedIN to my website?